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Noticeboard

Staff Changes, please read our latest Newsletter Staff Changes Summer 2018

Healthcare Navigators - The new way to be seen:

From October 2018, you may notice a change when you ask for an appointment. You may now speak to a 'Healthcare Navigator' who is trained to offer you an appointment with the most appropriate person depending on your need and urgency.

They may ask you a couple of questions in order to navigate you to the person best suited to help you. The Healthcare Navigator is not being nosey, nor will they make any clinical decisions, they have been trained to help you get the most appropriate care, from the most appropriate person.
Healthcare Navigators, like all members of the team, are bound by the same confidentiality rules.
Thank you for your support.

 

Home Visits

Doctor's bagIf possible please try to telephone reception before 10:30 if you require a home visit and be prepared to give the receptionist some details of your problem.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. In this respect the doctor may call you to assess the situation further.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby.

 
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