Healthcare Navigators - The new way to be seen:

From October 2018, you may have noticed a change when you ask for an appointment. You may now speak to a 'Healthcare Navigator' who is trained to offer you an appointment with the most appropriate person depending on your need and urgency.

They may ask you a couple of questions in order to navigate you to the person best suited to help you. The Healthcare Navigator is not being nosey, nor will they make any clinical decisions, they have been trained to help you get the most appropriate care, from the most appropriate person.
Healthcare Navigators, like all members of the team, are bound by the same confidentiality rules.
Thank you for your support.


Learning Disabilities

Do you or someone you know have a Learning Disability.  If so please remember that you are invited to attend the surgery for a full health check every 12 months. 

This check will be carried out partly by the practice nurse and also by Dr Emma Giles, our Learning Disability Lead Doctor.

If you wish to book an appointment please let the receptionist know it is for a Learning Disability check so the appropriate amount of time can be booked.

The Primary Care Liaison Nurse is a specialist learning disability practitioner who is employed Worcestershire Health and Care NHS trust. The Acute Trust also employ Liaison Nurses.  Further information and contact details can be found in the following document

Learning Disability Primary Care Liaison Nurse

Easy Read Leaflets

Hillview Medical Centre Practice Leaflet

Giving your consent

My Hospital Passport

Having a health check

Different people need different tests.  If you are invited to attend for one of the tests below you may like to read about it first

Easy Guide to Bowel Cancer Screening

Having a smear test

Having breast screening 

Easy Guide to Having a Colonoscopy

Having diabetic eye screening

Having AAA Screening

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website